General Conditions (GCS)

1. Scope

These General Terms and Conditions (GTC) apply to all business relationships between Callise, Bohnsdorfer Kirchsteig 10, 12526 Berlin, Germany, and its customers in the version valid at the time of conclusion of the contract.

2. Conclusion of the contract

The contract is concluded when the customer submits an offer via the website and this is accepted by Callise by means of an order confirmation. The customer receives a confirmation by email immediately after placing the order.

3. Prices and payment terms

All prices include VAT and plus shipping costs. Payment is made via the payment methods offered on the website.

4. Delivery and shipping

Delivery takes place in Germany to the delivery address specified by the customer. The delivery time is usually 3 to 5 working days. Callise accepts no liability for delivery delays caused by force majeure or other unforeseeable events.

5. Right of withdrawal

Consumers have a statutory right of withdrawal of 14 days from receipt of the goods. The revocation must be sent in writing to the address given in the legal notice. The customer bears the costs of returning the goods unless the delivered goods do not correspond to those ordered.

6. Retention of title

The goods remain the property of Callise until full payment of the price.

7. Warranty and liability

The statutory warranty rights apply. Callise is only liable for damages caused by intentional or grossly negligent behavior. Any further liability is excluded.

8. Data protection

Customers’ personal data will be used only to process the order and will not be passed on to third parties. For more information, please see our privacy policy.

9. Final provisions

If individual provisions of these General Terms and Conditions are invalid, the remainder of the contract shall remain valid. The relevant statutory provisions shall apply in place of the invalid provision. The place of jurisdiction is Berlin.